Privacy Policy

Effective Date: January 3, 2025

At HeroHato, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website herohato.com, make a purchase, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information from you when you use our website, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze trends, and gather information about how our website is used. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases, updates, and customer support.
  • Improve our website, products, and services based on your feedback and usage.
  • Send promotional emails, newsletters, and offers if you’ve opted in to receive them.
  • Personalize your experience by recommending products tailored to your interests.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and strict access controls. All sensitive information, such as payment details, is transmitted via SSL (Secure Socket Layer) technology and stored securely.

Despite our efforts to protect your data, no method of online transmission is 100% secure. We cannot guarantee the absolute security of your information, but we are committed to safeguarding it to the best of our ability.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or providing customer service. These third parties are obligated to keep your information confidential.

We may also disclose your personal information when required by law or to protect our rights, property, or safety, or that of our customers or others.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data (subject to certain exceptions).
  • Opt-out: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our emails.

To exercise your rights, please contact us at info@herohato.com.

6. Third-Party Links

Our website may contain links to third-party sites that are not controlled by HeroHato. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We recommend reviewing this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@herohato.com
  • Phone: (610) 759-2788
  • Address: 953 Clearfield Rd, Nazareth, Pennsylvania (PA), 18064

Thank you for choosing HeroHato. Your privacy is important to us, and we are dedicated to ensuring that your personal information is protected while you enjoy our products and services.